Privacy

Emphasizing its respect for users’ privacy, Delgan requests information from users to purchase, register or use certain features of the Website in order to provide safe and secure services to users. To process and send the order, information such as address, phone number and e-mail are required, and since all Delgan activities are legal and based on e-commerce rules, and during the purchase process, an official invoice and a value-added certificate are issued at the request of legal customers. Therefore, it is necessary to enter information such as name and national code for individuals or economic code and national ID for corporate purchases. It should be noted that the e-mail and telephone addresses that the customer registers in his profile are the only official and approved e-mail and telephone addresses of the customer, and all correspondence and responses of the company are done through them.
Therefore, entering the address, email and mobile and landline numbers by the customer, confirms their accuracy, and if the above items are not entered correctly or completely, Delgan can from the customer to ensure the accuracy and certainty of order registration, Request additional information.
Customers can enter the name, address and phone number of another person to receive the order, and Delgan will only use this information to send the same order.
Delgan may also use certain information to communicate with customers, optimize website content and marketing research, and send emails or text messages to members of the Website to inform them of events and news, special services or promotions.
If users do not wish to receive such emails and text messages, they can unsubscribe from the Delgan newsletter in their profile. Failure to do so will result in implicit consent to the receipt of emails and messages and disqualification.
Note that the numbers:
10009190740064
2166764589
These are the only numbers through which Delgan sends SMS to its users and customers.
These numbers are the SMS sending system that informs the users about the status of order processing or special events, services and services of Delgan.
It is clear that it is not possible to receive your messages through it.
Delgan may also call:
10009190740064
Send survey questions to some of your users or customers.
Therefore, sending any text message under the name of Delgan, with any other number, is a violation and abuse of the name of Delgan, and if you receive such a text message, please send it to:
Info@delgan.com
inform.
Delgan may edit user reviews in order to comply with the rules of the website. Also, if the comment or message sent by the user is subject to instances of criminal content.
Delgan can use the recorded information for legal action. Users, while using the services of Delgan website, grant the right to edit information and use them in the above-mentioned framework to Delgan and deprive them of the right to object.
It should be emphasized that password protection and username are the responsibility of users and therefore to prevent any possible misuse, users should not disclose that information to another person.
If the user assigns his mobile number to another person, in order to prevent abuse or possible problems, users should change their mobile number in the profile and register a new number.
The user is responsible for any possible damages that result from the non-observance of the above-mentioned items by the user, and the user deprives him of the right to make any claim against Delgan. Delgan considers the personal identity of users confidential and does not transfer their personal information to any other person or organization, unless it is obliged to provide it to the competent authorities by a decree of a competent judicial or administrative authority or according to the current laws and regulations of the country.
In these cases, there is no legal responsibility to compensate Delgan, and users have expressed their consent to use the services of the website and have also waived the right to any objection.
It also informs users that Delgan, like other websites, uses IP aggregation and cookies, but Delgan’s protocol, servers and security layers, and appropriate data management practices make every effort to protect users’ information and prevent unauthorized access. Slowly
Naturally, the responsibility for any misuse lies with the offending person or persons, and Delgan reserves the right to object and pursue it legally at its discretion.
If you do not wish to receive Delgan emails and newsletters, you can click on the word unsubscribe at the bottom of the email page.
Delgan does its best to protect the information and privacy of its users and hopes to provide a safe, comfortable and enjoyable shopping experience for all users.